-- J. Bernard Merzel, Rochester NY
"Eric is always courteous. Glenn too. Their
knowledgeable staff of seasoned professionals make Browncroft the first
thing that comes to mind when my auto is looking for T.L.C."
"Another fine job from Mr. Eric and his crew. Browncroft
Garage provides fast, honest, and reliable service. The best in town.
I love my car."
-- S. B.
"Eric's place provides reliable service at a decent price, and
with a lot of integrity."
"Browncroft Garage offers reliable service at reasonable rates. I highly recommend them."
-- Arlene Heiej
"As always -- the best!"
-- Michael Leone
"Eric, et al, have services our vehicles for 20+ years. Great service, great people, and going the extra mile makes us extremely satisfied customers. We've also bought three cars here and got great cars at very good prices."
"Browncroft Garage had the best rate I could find on my wheel
alignment, and they were nice to do business with."
-- Joy Polatoff
You can also read reviews about how we do auto repair on Google:
"Our family has been coming here for years. Eric is honest, reliable, careful, and quick. He works on all kinds of cars.(Subarus, Toyotas, etc) I would recommend him to anyone and often do. My sons, who are grown and out of the house, also see him and would go nowhere else. You will not be disappointed if you get your work done here. "
"Excellent Service. I have been a customer of The Browncroft Garage since 1973. "
"I have a 1994 Transport. it wasn't starting and the fan wasn't working. Within 6 hours it was done and fixed THE SAME DAY! Cost me $317 but at least it's done and done right! Eric was very very nice ... "
"Eric seems like a truly honest guy and the rates they charge are very reasonable. I can easily say that this is probably one of the few honest shops in Rochester. I was never pressured in any way and in fact I was discouraged from making extra repairs that I had requested. Anyone who recommends I spend less money is ok in my book. The only reason I didn't give them 5 stars is that my car had a meltdown right as I drove off the lot. It was an honest mistake that probably should have been picked up with a simple drive around the block. That being said Eric went out of his way to fix the mistake free of charge and offered to give me a temp car free of charge as well. He definitely did right by me. I will definitely be going here for future work on my car. "
"Excellent service. Reasonable prices. Very honest. Give trust-worthy advice. They've often told us we don't need to replace a part yet. Once when we kept bringing our car in for the same problem, they even showed my husband how to fix it ... "
"Browncroft Garage isn't pretty to look at, but they have the best and most honest mechanics anyplace. Time and again I've brought my car for some auto repair I thought would cost me hundreds, and Eric takes a look and its fixed just like that. And I get charged a couple of bucks instead of a fortune. They can take advantage of you and they don't. That's class. I wouldn't take my car ANYWHERE else! "
"Eric, Glen, Norman, and the other mechanics do terrific work. I feel fortunate to have found a place where I never have to worry about the honesty issue. They helped my ancient Volvo survive many crises "
"I've been going to these guys for twenty years, and I don't have one complaint. Eric Koesterich, the owner, is as honest as they come, and the mechanics are as much fun to talk to as they are good at what they do. Super garage and a super crew. Five stars! "
"I've been going to this place for twenty years, and there is just not a better more honest garage anywhere. They were voted number one is a popular City Magazine poll and absolutely deserve it. Saved me hundreds if not thousands. Super place. "
"Best garage in town. Eric (the owner) not only sold me a used car that's gone 70000 miles without one major problem, he handles stuff like brake repair in a flash. And the mechanics in the shop are a trip. Good guys, good work, a good place. "
-- David P.
What does City Magazine have to say about Browncroft? You can read
the whole article here. Or send us your own comments
for people to read too: